Peoplecert ITILFNDv5 valid study dumps : ITIL Foundation (Version 5)

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Peoplecert ITILFNDv5 Exam Syllabus Topics:

Peoplecert ITIL Foundation (Version 5) Sample Questions:

1. What distinguishes 'continuous deployment' from continuous delivery?

A) Continuous delivery eliminates testing activities
B) Continuous deployment prevents frequent releases
C) Continuous delivery requires manual code integration
D) Continuous deployment automatically deploys changes to production

2. How do value chain activities support an organization's purpose?

A) By translating the organization's purpose into activities that create value
B) By documenting all the regulatory requirements
C) By defining the organization's governance and compliance framework
D) By prescribing specific tools and technologies for service management

3. What is a digital product?

A) The access to the service provider's resources and their use according to the agreed terms and conditions
B) A formal description of one or more services designed to address consumer needs
C) Actions performed by a service provider or jointly by a service provider and consumer
D) A combination of an organization's resources based on digital technology and designed to offer value to consumers

4. Which is the purpose of the 'transition' activity?

A) To ensure continual alignment of product roadmap with needs of service consumers
B) To develop, integrate and test digital products
C) To seamlessly introduce new products into operational environment
D) To create prototypes and specifications for products and services

5. What BEST describes a Service Level Agreement (SLA)?

A) A documented agreement between a service provider and a customer that identifies services and their agreed levels
B) A guideline document for internal IT teams without customer involvement
C) An informal discussion between users and service providers about expectations
D) A legal contract between two vendors regulating financial penalties

Solutions: