Salesforce AP-222 valid study dumps : Public Sector Solutions Accredited Professional

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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency is implementing Public Sector Solutions and is looking for a solution to automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the Intelligent Form Reader (IFR). What three steps should a technical consultant configure to satisfy the agency's use case?

A) Enable OCR Setting in the Document Object
B) Enable Intelligent Form Reader
C) Set Up Data Extraction
D) Map Form Types to Objects
E) Enable Data Raptor to read information from a scanned document

2. Bobahaven has implemented the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Bobahaven's contact center management team has noticed an increase in complaints to the contact center regarding lengthy application response times. Bobahaven has asked for guidance on identifying applications that are taking longer than the published Service Level Agreement (SLA) for approval times and proactively resolving these to improve the constituent experience. What should a technical consultant recommend to Bobahaven to solve this problem?

A) Implement Entitlements and Milestones for Applications, including internal notifications and escalations when the application is about to breach the agreed SLA.
B) Implement Entitlements and Milestones for Applications, including internal notifications and escalations after the application has breached the agreed SLA.
C) Implement Cases with Entitlements and Milestones, including internal notifications and escalations when the application is about to breach the agreed SLA.
D) Implement Cases with Entitlements and Milestones, including internal notifications and escalations after the application has breached the agreed SLA.

3. Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?

A) Employee Concierge
B) HR Service Center
C) Employee Workspace
D) Workplace Strategy Planner
E) Workplace Command Center

4. A county uses Public Sector Solutions to manage business licenses. Some license types require an inspection before issuance, while others do not. Administrators want to control this behavior without modifying automation whenever new license types are introduced. Which approach is best?

A) Hard-code every license type in Apex
B) Store inspection requirements in configurable metadata or business configuration that Flow evaluates
C) Create separate Flows for every license type
D) Require staff to manually determine whether inspections are necessary

5. A government agency uses Public Sector Solutions to manage permits and grant approvals. The approvals team leader wants to improve team efficiency by ensuring everyone in the approvals team can see a summary of their open applications pending approval, including how long the application has been pending approval and the moment they log in to Salesforce for the day. In this scenario, which is the correct reporting and analytics solution to provide Approval insights to team members on login?

A) Create a custom Approvals report using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver role.
B) Create a custom Approvals dashboard using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver profile.
C) Provide CRM Analytics licenses to all team members, create a custom Approvals dashboard using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver profile.
D) Provide CRM Analytics licenses to all team members, create a custom Approvals report using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver role.

Solutions: