CIPS L5M9 valid study dumps : Operations Management

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CIPS L5M9 Exam Syllabus Topics:

CIPS Operations Management Sample Questions:

1. Total Productive Maintenance and Just in Time are examples of Total Quality Management (TQM). Is this correct?

A) yes- other examples include business process re-engineering
B) yes- other examples include statistical process control
C) no- TQM includes Kansai engineering
D) no- TQM includes quality circles and quality function deployment

2. Bilal is an Operations Manager at an apple pie manufacturer and is currently undertaking an Aggregate Capacity Analysis.
What is the purpose of this?

A) It will give Bilal an overall evaluation of the company's ability to meet demand fluctuations
B) It will tell Bilal if he has the correct number of apples he needs to produce the desired number of apple pies
C) It will help Bilal decide if he needs to hire more workers in the short term to ensure the factory produces enough apple pies to meet demand
D) It will help Bilal assess if he is working within the allocated budget

3. Isobel is an Operations Manager at a plastics company and is conducting a Failure Mode and Effective Analysis (FMEA) on some products that the company manufactures. Which of the following areas would malfunctions be detected in when conducting a FMEA? Select TWO

A) process
B) design
C) operations
D) delivery

4. The Public Sector only provides Services not Goods. Is this TRUE?

A) no- the public sector may provide goods as well as services
B) yes- the private sector is responsible for the production of goods, whereas services can be provided either by the public or private sector
C) no- the public sector provides goods rather than services
D) yes- the public sector provides services such as education and health care

5. Tools by Tom is a manufacturer of hardware. They have recently advertised that a new range of hammers would be released shortly, however due to issues in the supply chain and a low-quality delivery of steal, the production of the new hammers has been put on hold. Of the following, which are internal impacts of failure for the company? Select TWO.

A) decreased market share
B) downtime
C) customer complaints
D) loss of credibility
E) wasted resources

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