2024 220-1102 Dumps PDF - 220-1102 Real Exam Questions Answers
Valid 220-1102 Test Answers & CompTIA 220-1102 Exam PDF
NEW QUESTION # 280
A technician is hardening a company file server and needs to prevent unauthorized LAN devices from accessing stored files. Which of the following should the technician use?
- A. Anti-malware scans
- B. Software firewall
- C. Password complexity
- D. Antivirus application
Answer: B
Explanation:
A software firewall is a program that monitors and controls the incoming and outgoing network traffic on a computer or a server. A software firewall can help prevent unauthorized LAN devices from accessing stored files on a company file server by applying rules and policies that filter the network packets based on their source, destination, protocol, port, or content. A software firewall can also block or allow specific applications or services from communicating with the network, and alert the administrator of any suspicious or malicious activity12.
A software firewall is a better option than the other choices because:
Password complexity (B) is a good practice to protect the file server from unauthorized access, but it is not sufficient by itself. Password complexity refers to the use of strong passwords that are hard to guess or crack by attackers, and that are changed frequently and securely. Password complexity can prevent brute force attacks or credential theft, but it cannot stop network attacks that exploit vulnerabilities in the file server software or hardware, or that bypass the authentication process34.
Antivirus application and anti-malware scans (D) are important tools to protect the file server from viruses and malware that can infect, damage, or encrypt the stored files. However, they are not effective in preventing unauthorized LAN devices from accessing the files in the first place. Antivirus and anti-malware tools can only detect and remove known threats, and they may not be able to stop zero-day attacks or advanced persistent threats that can evade or disable them. Moreover, antivirus and anti-malware tools cannot control the network traffic or the file server permissions, and they may not be compatible with all file server platforms or configurations56.
Reference:
1: What is a Firewall and How Does it Work? - Cisco1 2: How to Harden Your Windows Server - ServerMania2 3: Password Security: Complexity vs. Length - Norton7 4: Password Hardening: 5 Ways to Protect Your Passwords - Infosec 5: What is Antivirus Software and How Does it Work? - Kaspersky 6: What is Anti-Malware? - Malwarebytes
NEW QUESTION # 281
A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?
- A. Communicate to stakeholders
- B. End user acceptance
- C. Perform risk analysis
- D. Sandbox testing
Answer: D
Explanation:
Explanation
The risk analysis should be performed before it's taken to the board. The step after the board approves the change is End User Agreenment Reference:
https://www.youtube.com/watch?v=Ru77iZxuElA&list=PLG49S3nxzAnna96gzhJrzkii4hH_mgW4b&index=59
NEW QUESTION # 282
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

Answer:
Explanation:
NEW QUESTION # 283
Ann, a CEO, has purchased a new consumer-class tablet for personal use, but she is unable to connect it to the company's wireless network. All the corporate laptops are connecting without issue. She has asked you to assist with getting the device online.
INSTRUCTIONS
Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.








Answer:
Explanation:
See the Explanation below
Click on 802.11 and Select ac
Click on SSID and select CORP
Click on Frequency and select 5GHz
At Wireless Security Mode, Click on Security Mode
Select the WPA2
Ann needs to connect to the BYOD SSID, using 2.4GHZ. The selected security method chose should be WPA PSK, and the password should be set to TotallySecret.
NEW QUESTION # 284
A technician is setting up a desktop computer in a small office. The user will need to access files on a drive shared from another desktop on the network. Which of the following configurations should the technician employ to achieve this goal?
- A. Grant the network administrator role to the user
- B. Configure the network as private
- C. Create a shortcut to public documents
- D. Enable a proxy server
Answer: B
Explanation:
Explanation
The technician should configure the network as private to allow the user to access files on a drive shared from another desktop on the network1
NEW QUESTION # 285
A technician is attempting to mitigate micro power outages, which occur frequently within the area of operation. The outages are usually short, with the longest occurrence lasting five minutes. Which of the following should the technician use to mitigate this issue?
- A. Battery backup
- B. CMOS battery
- C. Generator backup
- D. Surge suppressor
Answer: A
Explanation:
A battery backup, also known as an uninterruptible power supply (UPS), is a device that provides backup power during a power outage. When the power goes out, the battery backup provides a short amount of time (usually a few minutes up to an hour, depending on the capacity of the device) to save any work and safely shut down the equipment.
NEW QUESTION # 286
A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore.
Which of the following would BEST accomplish this task?
- A. Differential backup
- B. Full backup
- C. Incremental backup
- D. Off-site backup
Answer: B
Explanation:
Explanation
To accomplish this task, the technician should use a Full backup method1 A full backup only requires two sets of tapes to restore because it backs up all the data from the workstation. With a differential backup, the backups need to be taken multiple times over a period of time, so more tapes would be needed to restore the data
NEW QUESTION # 287
A payroll workstation has data on it that needs to be readily available and can be recovered quickly if something is accidentally removed. Which of the following backup methods should be used to provide fast data recovery in this situation?
- A. Differential
- B. Incremental
- C. Synthetic
- D. Full
Answer: D
Explanation:
Explanation
A full backup does not depend on any previous backups, unlike differential or incremental backups, which only save the changes made since the last backup. A synthetic backup is a type of full backup that combines an existing full backup with incremental backups to create a new full backup, but it still requires multiple backup sets to recover data. Therefore, a full backup is the most suitable for the payroll workstation that needs to have its data readily available and recoverable. You can learn more about the differences between full, differential, incremental, and synthetic backups from this article.
NEW QUESTION # 288
A technician has been tasked with installing a workstation that will be used tor point-of-sale transactions. The point-of-sale system will process credit cards and loyalty cards. Which of the following encryption technologies should be used to secure the workstation in case of theft?
- A. Data-in-transit encryption
- B. Disk encryption
- C. File encryption
- D. USB drive encryption
Answer: B
Explanation:
Explanation
Disk encryption should be used to secure the workstation in case of theft. Disk encryption can help to protect data on the hard drive by encrypting it so that it cannot be accessed without the correct encryption key.
NEW QUESTION # 289
Which of the following filesystems replaced FAT as the preferred filesystem for Microsoft Windows OS?
- A. NTFS
- B. APFS
- C. ext4
- D. FAT32
Answer: A
Explanation:
Explanation
NTFS stands for New Technology File System and it is the preferred filesystem for Microsoft Windows OS since Windows NT 3.1 in 19931. NTFS replaced FAT (File Allocation Table) as the default filesystem for Windows because it offers many advantages over FAT, such as:
Support for larger volumes and files (up to 16 exabytes)2
Support for file compression, encryption, and permissions2
Support for journaling, which records changes to the filesystem and helps recover from errors2 Support for hard links, symbolic links, and mount points2 Support for long filenames and Unicode characters2 FAT32 is an improved version of FAT that supports larger volumes and files (up to 32 GB and 4 GB respectively) and is compatible with older versions of Windows and other operating systems3. However, FAT32 still has many limitations and drawbacks compared to NTFS, such as:
No support for file compression, encryption, and permissions3
No support for journaling, which makes it vulnerable to corruption and data loss3 No support for hard links, symbolic links, and mount points3 No support for long filenames and Unicode characters3 APFS (Apple File System) is the default filesystem for macOS, iOS, iPadOS, watchOS, and tvOS since 20174.
APFS replaced HFS+ (Hierarchical File System Plus) as the preferred filesystem for Apple devices because it offers many advantages over HFS+, such as:
Support for larger volumes and files (up to 8 zettabytes)4
Support for file cloning, snapshots, and encryption4
Support for space sharing, which allows multiple volumes to share the same storage pool4 Support for fast directory sizing, which improves performance and efficiency4 ext4 (Fourth Extended Filesystem) is the default filesystem for most Linux distributions since 20085. ext4 replaced ext3 as the preferred filesystem for Linux because it offers many advantages over ext3, such as:
Support for larger volumes and files (up to 1 exabyte and 16 terabytes respectively)5 Support for extents, which reduce fragmentation and improve performance5 Support for journal checksumming, which improves reliability and reduces recovery time5 Support for delayed allocation, which improves efficiency and reduces metadata overhead5 References:
1: NTFS - Wikipedia 2: [NTFS vs FAT32 vs exFAT: What's the Difference?] 3: [FAT32 - Wikipedia] 4:
[Apple File System - Wikipedia] 5: [ext4 - Wikipedia] : NTFS vs FAT32 vs exFAT: What's the Difference? :
FAT32 - Wikipedia : Apple File System - Wikipedia : ext4 - Wikipedia
NEW QUESTION # 290
A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised.
Which of the following describes how the technician should handle personal communication while on site?
- A. Respond to calls and text messages only from family.
- B. Respond to calls and text messages discreetly while on site.
- C. Respond to calls and text messages while on site but not when working directly with personnel.
- D. Respond to calls and text messages only when an emergency situation requires a response.
Answer: D
Explanation:
Explanation
A technician should handle personal communication while on site in a professional and respectful manner. According to the CompTIA A+ Core 2 (220-1102) exam objectives, one of the best practices for communication skills is to "avoid distractions and interruptions" when working with customers1. This means that the technician should not respond to calls and text messages that are not related to the work or the customer, unless there is an emergency situation that requires a response. Responding to personal communication while on site can be seen as rude, unprofessional, and disrespectful to the customer and their time. It can also affect the quality and efficiency of the technician's work and cause errors or delays.
Therefore, the technician should only respond to calls and text messages when an emergency situation requires a response, and inform the customer about the situation and apologize for the interruption.
The other options are not appropriate for handling personal communication while on site. Responding to calls and text messages while on site but not when working directly with personnel (A) is still distracting and unprofessional, as it can interfere with the technician's focus and productivity. Responding to calls and text messages only from family (B) is not a valid criterion, as the technician may receive calls and text messages from other sources that are not related to the work or the customer. Responding to calls and text messages discreetly while on site (D) is not a good practice, as it can still be noticed by the customer or other personnel and create a negative impression.
References:
1: CompTIA A+ Certification Exam Core 2 Objectives - CompTIA
NEW QUESTION # 291
A user reports a PC is running slowly. The technician suspects high disk I/O. Which of the following should the technician perform NEXT?
- A. dfrgui_exe
- B. msconfig_exe
- C. msinf032exe
- D. resmon_exe
Answer: D
Explanation:
If a technician suspects high disk I/O, the technician should use the Resource Monitor (resmon.exe) to identify the process that is causing the high disk I/O1. Resource Monitor provides detailed information about the system's resource usage, including disk I/O1. The technician can use this information to identify the process that is causing the high disk I/O and take appropriate action1.
NEW QUESTION # 292
Which of the following does MFA provide?
- A. Security enhancement
- B. Digital signature
- C. Public key infrastructure
- D. Encryption
Answer: A
Explanation:
Explanation
MFA stands for multi-factor authentication, which is an electronic authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN1. MFA provides security enhancement by making it harder for attackers to compromise the user's identity or credentials, as they would need to obtain more than just the username and password. MFA can also prevent unauthorized access to sensitive data or resources, as well as reduce the risk of identity theft or fraud2.
NEW QUESTION # 293
A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other machines may be infected with this unknown virus. Which of the following is the MOST effective way to check other machines on the network for this unknown threat?
- A. Monitor outbound network traffic.
- B. Provide a sample to the antivirus vendor.
- C. Run a startup script that removes files by name.
- D. Manually check each machine.
Answer: D
Explanation:
The most effective way to check other machines on the network for this unknown threat is to manually check each machine. This can help to identify any other machines that may be infected with the unknown virus and allow them to be cleaned.
NEW QUESTION # 294
A suite of security applications was installed a few days ago on a user's home computer. The user reports that the computer has been running slowly since the installation. The user notices the hard drive activity light is constantly solid. Which of the following should be checked FIRST?
- A. System File Checker to check for modified Windows files
- B. Event Viewer to identify errors
- C. Performance Monitor to check for resource utilization
- D. Services in Control Panel to check for overutilization
Answer: A
Explanation:
Explanation
System File Checker to check for modified Windows files. System File Checker (SFC) is a Windows utility that can be used to scan for and restore corrupt Windows system files. SFC can be used to detect and fix any modified or corrupted system files on a computer, and thus should be checked first when a user reports that their computer has been running slowly since the installation of security applications [1][2]. By checking SFC, any modified or corrupted system files can be identified and fixed, potentially improving the overall performance of the computer.
NEW QUESTION # 295
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