[2022] C_C4H520_02 Answers C_C4H520_02 Free Demo Are Based On The Real Exam [Q22-Q37]

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[2022] C_C4H520_02 Answers C_C4H520_02 Free Demo Are Based On The Real Exam

C_C4H520_02 [Sep-2022 Newly Released] Exam Questions For You To Pass


SAP C_C4H520_02 Exam Description:

The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.

 

NEW QUESTION 22
What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

  • A. Cloud-based using the FSM Cloud Connector
  • B. Cloud-based using SAP Cloud Platform Integration
  • C. On-premise-based using SAP Process Integration
  • D. On-premise-based using the SAP CRM middleware

Answer: B

 

NEW QUESTION 23
The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

  • A. Series
  • B. Attachments
  • C. Picker
  • D. Drop-down list

Answer: A

 

NEW QUESTION 24
Which functionality is possible when the Smartform template is set to Translation status?

  • A. The template can be edited.
  • B. The template can be exported in XML format.
  • C. The template can be assigned to an equipment.
  • D. The template can be assigned to an activity.

Answer: A,B

 

NEW QUESTION 25
As an Administrator, you can maintain Settings at different levels. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

  • A. You apply account level settings to All databases
  • B. You apply Company level settings to aspecific database
  • C. You apply account level settings to a specific database
  • D. You apply Company level settings to all databases

Answer: A,B

 

NEW QUESTION 26
Which statements apply to Reserved Material? Note: There are 2 correct answers to this question.

  • A. Reserve parts for service call reporting
  • B. Is used to book material in advance for a technician
  • C. Enabling stock integration with ERP for standalone scenarios
  • D. Organization of parts for a particular activity and reservation of stock

Answer: B,D

 

NEW QUESTION 27
As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.

  • A. Worktime pattern
  • B. Missing Skills
  • C. Booked assignments
  • D. Availability Status

Answer: B,D

 

NEW QUESTION 28
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

  • A. You can provide a predefined script for service execution.
  • B. You can improve the link between back office and field.
  • C. You can trigger actions based on standard system events.
  • D. You can configure execution checkpoints.
  • E. You can standardize service process flows.

Answer: C,D,E

 

NEW QUESTION 29
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.

  • A. Assign user groups to permissions.
  • B. Assign users to permissions.
  • C. Assign permissions to user groups.
  • D. Assign user groups to users.

Answer: C,D

 

NEW QUESTION 30
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.

  • A. Workforce management
  • B. Parts Logistics
  • C. Mobile Field service execution
  • D. Customer Feedback Management

Answer: C,D

 

NEW QUESTION 31
As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?

  • A. Create a follow-up activity from the Expenses page.
  • B. Create a follow-up activity from the Smartform page.
  • C. Create a follow-up activity from the Efforts page.
  • D. Create a follow-up activity from within the service call.

Answer: D

 

NEW QUESTION 32
Which field is mandatory when you create a service call on the SAP Field Service Management mobile app?

  • A. Equipment
  • B. Contact
  • C. Priority
  • D. Business Partner

Answer: D

 

NEW QUESTION 33
You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.

  • A. You must have a portal user account
  • B. You must have Equipment records against your account
  • C. You must have business rules configured
  • D. You must have Auto-release of assignments
  • E. You must have moment-sets defined equipment

Answer: A,B,E

 

NEW QUESTION 34
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

  • A. Service Contract
  • B. Equipment
  • C. Service Call
  • D. Activity
  • E. Business Partner

Answer: A,B,E

 

NEW QUESTION 35
What needs to done to create a moment set? Note: There are 3 correct answers to this question.

  • A. Create and assign QR code
  • B. Create Item and assign it
  • C. Create Moment
  • D. Setup Business rule
  • E. Create Moment set

Answer: A,C,E

 

NEW QUESTION 36
You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?

  • A. Use a filter.
  • B. Use a checklist.
  • C. Use a workflow.
  • D. Use a business rule.

Answer: A

 

NEW QUESTION 37
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SAP C_C4H520_02 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Administration: Permissions and Configurations
  • Smartforms
  • Workforce management
  • Analytics and Reports
Topic 2
  • Explain all the components of Master Data Managment
  • Master Data Management
  • Business rules and permission settings
Topic 3
  • Know the advantages of using business rules
  • Explain the features of Smartforms module and locate
  • create templates
Topic 4
  • Outline the features of Workforce Managment and know how to create and assign a service call
  • Execute and close a service call
Topic 5
  • Know the basic features of administartion modules and where to access company settings
  • Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes
Topic 6
  • Explain the entire end to end execution steps starting from consumer self-service
  • Mobile SAP Field Service Management application

 

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