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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. Which types of documents do graphical customers print, as opposed to the types of documents that technical customers print? (Select two.)

A) CAD drawings
B) Blue prints
C) Fine art
D) Banners
E) Schematics

2. What are HP Managed Print Services?

A) An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing
B) An HP software program that remotely manages what end users are printing
C) An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays
D) An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs

3. What is one advantage of a transactional sales approach compared to a contractual sales approach?

A) More effort required to close
B) More profitable
C) No significant time investment required
D) Price competition

4. What is likely to happen when a business customer begins using more color in their marketing documents?

A) Increased costs of mono printing
B) Decreased reaction from competitors
C) Improved brand recognition
D) Decreased costs of printing

5. What purpose does HP Embedded Capture serve in a network environment?

A) Enhances digital sending capabilities
B) Manages the HP imaging and printing fleet
C) Enforces IT baseline policies
D) Enhances authorization and authentication features

Solutions: