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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Hardware Asset Management Exam |
| Exam Number: | CIS-HAM |
| Exam Price: | $150 USD (retake: $150 USD; free attempt included with authorized training) |
| Exam Duration: | 90 minutes |
| Passing Score: | Not publicly disclosed (normalized scoring model) |
| Related Certifications: | Certified Implementation Specialist - Software Asset Management (CIS-SAM) Certified Implementation Specialist - Data Foundations (CIS-DF) Certified Implementation Specialist - IT Service Management (CIS-ITSM) |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 1 year (requires annual maintenance exam) |
| Exam Format: | Multiple Choice (single answer), Multiple Select (multiple answers) |
| Recommended Training: | Hardware Asset Management (HAM) Fundamentals ServiceNow Implementation Best Practices |
| Exam Registration: | ServiceNow University Registration Pearson VUE Scheduling |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored (OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Must hold Certified Implementation Specialist - Data Foundations (CIS-DF) certification; recommended: ServiceNow Administration Fundamentals experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-hardware-asset-management?id=kb_article_view&sysparm_article=KB0011563 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Integrity & Management | 15% | - Data sources and reconciliation - Audit and compliance - Normalization and standardization |
| Topic 2: Hardware Asset Lifecycle | 30% | - Procurement and acquisition - Maintenance and utilization - Retirement, disposal and replacement - Deployment and provisioning |
| Topic 3: Financial & Contract Management | 10% | - Warranty and contract management - Total Cost of Ownership (TCO) - Cost tracking and depreciation |
| Topic 4: Inventory & Operational Management | 10% | - Transfer and loaner processes - Stockroom and inventory control - Reporting and dashboards |
| Topic 5: IT Asset Management Basics | 10% | - Core concepts and terminology - Roles and responsibilities - Goals and objectives of ITAM |
| Topic 6: Application Configuration & Implementation | 25% | - Integration with CMDB and CSDM - HAM application setup and configuration - Automation and workflows - Data model and attributes |
ServiceNow Certified Implementation Specialist - Hardware Asset Management is an official ServiceNow exam, registered under exam code CIS-HAM. Passing it grants the Certified Implementation Specialist - Hardware Asset Management certification, a credential at the Implementation Specialist level. It also relates to Certified Implementation Specialist - Data Foundations (CIS-DF), Certified Implementation Specialist - Software Asset Management (CIS-SAM), Certified Implementation Specialist - IT Service Management (CIS-ITSM), giving it value beyond a single title. Qualifications remain the quickest standardized proof of professional skill, and this one carries the vendor's own authority behind it.
The ServiceNow Certified Implementation Specialist - Hardware Asset Management exam presents 60 questions across 90 minutes. Attention fades over long stretches, which is exactly why exam pacing deserves deliberate practice: short, focused timed sessions in the ValidDumps test engine teach you to spend your sharpest minutes wisely, flag generously, and never let one question consume the time meant for five.
Official registration for ServiceNow Certified Implementation Specialist - Hardware Asset Management costs $150 USD (retake: $150 USD; free attempt included with authorized training), with Not publicly disclosed (normalized scoring model) needed to pass. Retakes charge the same $150 USD (retake: $150 USD; free attempt included with authorized training) in full, so the financially sound move is confirming readiness before you book. Use the ValidDumps practice tests across several spaced sessions; a passing score earned once might be luck, but a passing score earned repeatedly is readiness.
Must hold Certified Implementation Specialist - Data Foundations (CIS-DF) certification; recommended: ServiceNow Administration Fundamentals experience
Policies change, so confirm the current requirements before you register through the official exam page.
ServiceNow Certified Implementation Specialist - Hardware Asset Management registration is available through the official channels listed below.
When scheduling, keep in mind the exam is delivered Online proctored (OnVUE) or onsite at Pearson VUE test centers.
Yes, ServiceNow recommends the following training for ServiceNow Certified Implementation Specialist - Hardware Asset Management candidates.
Training supplies the knowledge; deliberate practice supplies the exam skill. The 198 practice questions in the ValidDumps CIS-HAM package handle the second half.
There is. ValidDumps offers a free PDF demo of the ServiceNow Certified Implementation Specialist - Hardware Asset Management questions so you can assess the material before paying. Once you buy, updates are free for 365 days, and after your product expires you can extend the update service at a 50% discount.
ValidDumps backs your purchase with a 100% money-back guarantee under stated conditions. If you take the ServiceNow Certified Implementation Specialist - Hardware Asset Management exam within 60 days of purchase and fail, you may claim a full refund, provided the exam corresponds to your product. Attempts taken within 3 days of purchase are ineligible, as are products downloaded but never used, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Rather exchange than refund? You can receive two other exam products of equal value free and keep the update service on your original purchase.
Delivery is instant: files unlock for download at payment and are emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact customer service. There is no limit on how many computers you may install the software on.
ServiceNow Certified Implementation Specialist - Hardware Asset Management is structured into 6 official domains. The leading ones are IT Asset Management Basics (10%), Data Integrity & Management (15%), and Inventory & Operational Management (10%). The full outline is published above on this page; knowing exactly what the exam tests is the foundation every efficient study plan is built on.
Which catalogs support the request and procurement process? (Choose three.)
Correct Answer: A,B,D 🗳️
What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)
Correct Answer: B,D 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
You have just created a new hardware model record for a group of laptops you purchased. When does normalization first run to normalize the record?
Correct Answer: D 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
What are the two primary benefits of deploying asset tasks during the retirement of an asset? (Choose two.)
Correct Answer: B,E 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
What must exist before a consumable can be consumed? (Choose three.)
Correct Answer: B,C,E 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
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