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Nokia SDM Certification - NI Sample Questions:

1. DELT-I is a metric that will give visibility of:

A) Average lead times of the invoicing process.
B) Timely usage of IPM measuring average delay in key milestones updates.
C) Lead times between MS16 Implementation Ends and Internal Acceptance.
D) Average Telecom Implementation lead times.

2. What will be the resulting performance index if the actual cost is higher than the earned value?

A) SPI(Schedule Performance Index) is lower than 1.
B) SPI(Schedule Performance Index) is greater than 1.
C) CPI(Cost Performance Index) is lower than 1.
D) CPI(Cost Performance Index) is greater than 1.

3. Which KPI can assist the PM in the analysis of a Gross Margin deviation?

A) RA
B) SILT
C) PCA
D) PARD

4. The service supplier team, sent to site to install a NodeB (site surveyed and designed by customer), finds out that the ordered feeder cable is too short and additional length is needed to complete the connection and installation.How do you proceed ?

A) The service team interrupts the installation and will go back another time and a failure report is sent to customer, underlining the wrong site requirements they designed and provided to NSN.
B) The service team comes back another time and a failure report is sent to customer with change request order to include the additional feeder length.
C) NSN provides the required additional feeder for the installation, to avoid extra costs for site re-visits and to speed up the site acceptance and invoicing.
D) The customer is immediately informed and a new change request is created; the whole required feeder length is then used and the installation is properly delivered.

5. What are the main benefits of keeping an action point list of open/closed issues with your customer?

A) Avoid duplication of effort, clear responsibilities and proper follow-up of identified issues.
B) It serves as the basis for contingency reserves revision.
C) A properly followed-up action point list can be used to increase sales and create business opportunities with this customer.
D) The action point list serves as evidence for objective achievements.

Solutions: