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Certified Implementation Specialist - ServiceNow Training and Certification

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ServiceNow Training and Certification

ServiceNow CIS-ITSM

ServiceNow Certification Program FAQ

Exam Preparation

Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.

• ServiceNow ITSM Fundamentals
• ServiceNow ITSM Implementation

On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.

Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals

• ServiceNow Fundamentals (ILT)
• Automated Test Framework (ATF) Fundamentals (On-demand)
• ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
• Major Incident Management (On-demand)
• CIS-IT Service Management Exam Prep
• Mobile Development Fundamentals (On-demand)
• Service Portal Fundamentals (On-demand)
• ServiceNow Platform Implementation (ILT)
• Knowledge Management Implementation (On-demand)
• Knowledge Management Fundamentals (On-demand)

Candidates can get the details for these pieces of training on Now Learning portal

The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination

• General familiarity with industry terminology, acronyms, and initial-isms
• At least six months of hands-on experience in implementing applications on ServiceNow Platform
• At least six months of hands-on experience working on ServiceNow Platform

Reference: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=6c8e1d77dbc27f40de3cdb85ca961970

Exam Content

The examination consists of 65 Questions. Candidates should attempt maximum correct answers for a better score.

Formats of Question

• Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
• Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.

Exam Duration

Candidates will have 90 minutes for attempting 65 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.

Exam Results

The ServiceNow CIS-ITSM certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.

Wise choice

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Clear classification of pages

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Life is short for each of us, and time is precious to us. Therefore, modern society is more and more pursuing efficient life, and our CIS-ITSM exam materials are the product of this era, which conforms to the development trend of the whole era. It seems that we have been in a state of study and examination since we can remember, and we have experienced countless tests, including the qualification examinations we now face. In the process of job hunting, we are always asked what are the achievements and what certificates have we obtained? Therefore, we get the test ServiceNow certification and obtain the qualification certificate to become a quantitative standard, and our CIS-ITSM learning guide can help you to prove yourself the fastest in a very short period of time.

Scope

This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.