BCS BAPv5 valid exam dumps : BCS Practitioner Certificate in Business Analysis Practice v5.0

Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?

• A. Interviews and rich pictures.
• B. Document analysis and mind maps.
• C. Business activity modeling and fishbone diagrams.
• D. Observation and scenario analysis

You have been asked to explain divergent and convergent thinking to a colleague How would you describe the purpose of both divergent and convergent thinking to them Select the BEST TWO answers

• A. Convergent thinking define the action to be taken, broadly
• B. Divergent thinking creatively considering multiple solutions to the problem
• C. Convergent thinking define the solution in detail
• D. Convergent thinking review ideas for way forward
• E. Divergent thinking generate ideas.

A local bakery, "Sweet Delights," is assessing its current situation using a SWOT analysis. After careful examination, the bakery has identified the following:
Ingredients are high quality and sourced locally.
The bakery has been asked to collaborate with local businesses on distribution.
There is a large chain bakery looking to move into the area next year.
The bakery employs locals but morale is lower than usual.
Which of the following indicates an external threat to the bakery?

• A. There is a large chain bakery looking to move into the area next year.
• B. The bakery employs locals but morale is lower than usual.
• C. Ingredients are high quality and sourced locally.
• D. The bakery has been asked to collaborate with local businesses on distribution.

A business case is being created for a new. automated auditing system that will improve the IT department's ability to record and monitor all the computing devices used across the organisation The sponsor of the project is keen to get a better idea of the financial implications of the project and has asked for the simplest calculation possible This calculation should consider the tangible costs and tangible benefits of the project, as well as showing when it will have saved the department as much money as it has cost.
Which of the following investment appraisal calculations has the sponsor asked for?

• A. Discounted cash flow
• B. Internal rate of return
• C. Payback calculation
• D. Net present value

A company is implementing a new enterprise software application. As the existing process has been associated with poor customer satisfaction levels, which have declined even further in recent years, the decision has been made to completely re-engineer the process to reduce handoffs between staff, which will also better support remote working practices.
Which two sources should the business analyst use as part of their initial analysis of the situation?

• A. Mission and vision statements.
• B. Annual reports.
• C. Organisation charts.
• D. Procedure manuals.
• E. Financial statements.