Salesforce AI-201 valid exam dumps : Salesforce Certified Agentforce Specialist

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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. Coral Cloud Resorts (CCR) wants to configure its agent so that booking actions are only available when a customer's membership tier is "Premium" or "Elite". This business rule must be enforced deterministically. What should CCR implement?

A) Set up custom validation rules on the underlying booking objects to prevent non-eligible customers from completing bookings.
B) Configure topic instructions that clearly state booking actions should only be used for Premium or Elite customers and include examples.
C) Create a context variable mapped to the customer's membership tier field, then add a conditional filter on MembershipTier.

2. An AgentForce Specialist wants to troubleshoot an agent that is hallucinating weblinks. The agent has an action that uses a prompt template, which is using a knowledge retriever, to generate the output text that the agent will use. Which process is appropriate to find the root cause of the hallucination behavior?

A) Examine the prompt instructions and contents of the chunks shown in the resolved prompt output.
B) Examine the topic name and classification description for hallucination guardrails.
C) Examine the topic instructions and ensure the word "ALWAYS" is used in the hallucination guardrails.

3. Before activating a custom Agent action, an Agentforce Specialist would like to understand multiple real-world user utterances to ensure the action is being selected appropriately. Which tool should the Specialist recommend?

A) Agent Builder
B) Agentforce
C) Model Playground

4. Universal Containers is using Agentforce for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the Agent to match opportunities.

A) Matched opportunities have a status of Closed Won from the last 12 months.
B) Matched opportunities are limited to the same account.
C) Matched opportunities were created in the last 12 months.

5. Universal Containers has a custom Agent action calling a flow to retrieve the real-time status of an order from the order fulfillment system. For the given flow, what should the Agentforce Specialist consider about the running user's data access?

A) The Agent will always run flows in system mode so the running user's data access will not affect the data returned.
B) The custom action adheres to the permissions, held-level security, and sharing settings configured in the flow.
C) The flow must have the "with sharing" permission selected m the advanced settings for the permissions, field-level security, and sharing settings to be respected.

Solutions: